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Justin 2026-08-27 20:23:29 -05:00
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<div class="exp-item"> <div class="exp-item">
<div class="exp-role">Infrastructure Administrator</div> <div class="exp-role">Infrastructure Administrator</div>
<div class="exp-meta">Aug 2026 — Present &nbsp;·&nbsp; Bossier City, LA</div>
<div class="exp-role">IT Support Analystt</div> <div class="exp-role">IT Support Analystt</div>
<div class="exp-meta">Mar 2023 — Aug 2026 &nbsp;·&nbsp; Bossier City, LA</div>
<div class="exp-company">Margaritaville Resort &amp; Casino</div> <div class="exp-company">Margaritaville Resort &amp; Casino</div>
<div class="exp-meta">Mar 2023 — Present &nbsp;·&nbsp; Bossier City, LA</div>
<ul class="exp-list"> <ul class="exp-list">
<li>Provide comprehensive Tier 1 and Tier 2 technical support across a large-scale resort and casino environment, diagnosing and resolving hardware, software, and network issues to minimize downtime and maintain seamless business operations.</li> <li>Provide comprehensive Tier 1 and Tier 2 technical support across a large-scale resort and casino environment, diagnosing and resolving hardware, software, and network issues to minimize downtime and maintain seamless business operations.</li>
<li>Deploy, configure, and maintain Windows 10 and Windows 11 workstations, managing domain enrollment through Active Directory to uphold a secure, well-organized network infrastructure.</li> <li>Deploy, configure, and maintain Windows 10 and Windows 11 workstations, managing domain enrollment through Active Directory to uphold a secure, well-organized network infrastructure.</li>