~/k5bss $ whoami
Justin
Frasier
IT Support Analyst with a background in computer systems, infrastructure, and security. CompTIA A+ certified with hands-on experience in Azure Active Directory, Windows Server, networking, and self-hosted services. Amateur radio operator (K5BSS — General Class).
#experience
IT Support Analyst
Margaritaville Resort & Casino
- Install and image Windows OS; onboard machines to Active Directory
- Troubleshoot hardware, software, and networking issues in a high-availability environment
- Punch down networking cable to patch panels and keystones
- Author troubleshooting documentation and lead projects
- Administer and support Windows Server environments
Security Supervisor
Boomtown Casino & Hotel
- Monitored CCTV systems and alarm infrastructure across the facility
- Led security operations and managed incident response
- Patrolled facility and enforced physical security protocols
- De-escalation, crisis management, and customer service
Software Development Intern
xententLABS
- Agile development practices and sprint workflows
- Source code management and cross-platform software development
- Database design, management, and software quality assurance
#technical skills
Languages
Python
Java
C# / .NET
C++
C
JavaScript
Node.js
HTML5 / CSS3
Rust
SQL
Operating Systems
Linux (Arch, Ubuntu)
Windows Server
Windows 10/11
Hardware
RAM
HDD/SSD
Power Supplies
Motherboards
Peripherals
Printers
Laptop
Desktops
Component Diagnostics
Tools & Platforms
Active Directory
Azure AD
Office 365
Mobile Device Support
Printer Support
System Imaging & Deployment
Docker
Proxmox VE
Git
Help Desk Ticketing Systems
Development IDEs
Vim
NeoVim
IntelliJ
Visual Studio
VS Codes
Antigravity
Unity
Networking
TCP/IP
DNS
DHCP
IP Addressing
Wire & Wireless Connectivity
Patch panels
Keystones
Switch Managemet
Troubleshooting
IT Support
Customer Service
Issue Escalation
Asset Tracking
Equipment Moves
End-User Training
Technical Documentation
De-escalation
Security
Corporate Security
CCTV
Physical Security
Crisis Management
#education
Bossier Parish Community College
A.A.S. Cyber Technology — Programmer-Analyst
Dean's List & Chancellor's List
Northwood High School
#certifications
Computer
- CompTIA A+ ce Certified
- PCPro Certified
- Technical Competency Area in Web Design — BPCC
Udemy
- Master Microsoft PowerShell
- PowerShell for Active Directory Administrators
- IT Troubleshooting Skill Training
- IT Help Desk Professional
Amateur Radio
- FCC License — Callsign: K5BSS | General Class
Locomotive
- LocoMotive Air Brake — Wabtec
- Dash 2 / GP 38 Static / GP 9 / SW 1200 Electrical — TTC
- EMD Locomotive Engines — Technical Training Consultants
#contact
Email
Phone
Location
3243 Cottonwood St.
Bossier City, LA 71111
Bossier City, LA 71111
GitHub
LinkedIn
Self-hosted Git