~/k5bss $ whoami

Justin
Frasier

IT Support Analyst with a background in computer systems, infrastructure, and security. CompTIA A+ certified with hands-on experience in Azure Active Directory, Windows Server, networking, and self-hosted services. Amateur radio operator (K5BSS — General Class).

CompTIA A+ PCPro Certified Azure AD Docker Proxmox VE Web Design Self-hosted Infrastructure FCC K5BSS

#experience

IT Support Analyst
Margaritaville Resort & Casino
Mar 2023 — Present  ·  Bossier City, LA
  • Install and image Windows OS; onboard machines to Active Directory
  • Troubleshoot hardware, software, and networking issues in a high-availability environment
  • Punch down networking cable to patch panels and keystones
  • Author troubleshooting documentation and lead projects
  • Administer and support Windows Server environments
Security Supervisor
Boomtown Casino & Hotel
Nov 2017 — Mar 2023  ·  Bossier City, LA
  • Monitored CCTV systems and alarm infrastructure across the facility
  • Led security operations and managed incident response
  • Patrolled facility and enforced physical security protocols
  • De-escalation, crisis management, and customer service
Software Development Intern
xententLABS
Jan 2016 — May 2016  ·  Bossier City, LA
  • Agile development practices and sprint workflows
  • Source code management and cross-platform software development
  • Database design, management, and software quality assurance

#technical skills

Languages
▸Python
▸Java
▸C# / .NET
▸C++
▸C
▸JavaScript
▸Node.js
▸HTML5 / CSS3
▸Rust
▸SQL
Operating Systems
▸Linux (Arch, Ubuntu)
▸Windows Server
▸Windows 10/11
Hardware
▸RAM
▸HDD/SSD
▸Power Supplies
▸Motherboards
▸Peripherals
▸Printers
▸Laptop
▸Desktops
▸Component Diagnostics
Tools & Platforms
▸Active Directory
▸Azure AD
▸Office 365
▸Mobile Device Support
▸Printer Support
▸System Imaging & Deployment
▸Docker
▸Proxmox VE
▸Git
▸Help Desk Ticketing Systems
Development IDEs
▸Vim
▸NeoVim
▸IntelliJ
▸Visual Studio
▸VS Code
▸Google Antigravity
▸Unity
Networking
▸TCP/IP
▸DNS
▸DHCP
▸IP Addressing
▸Wire & Wireless Connectivity
▸Patch panels
▸Keystones
▸Switch Management
▸Troubleshooting
IT Support
▸Customer Service
▸Issue Escalation
▸Asset Tracking
▸Equipment Moves
▸End-User Training
▸Technical Documentation
▸De-escalation
Security
▸Corporate Security
▸CCTV
▸Physical Security
▸Crisis Management

#education

Bossier Parish Community College
A.A.S. Cyber Technology — Programmer-Analyst
2013 – 2016
Dean's List & Chancellor's List
C++ / Java / C# Web Design Database Coding Web App Dev Cyber Internship Phi Theta Kappa Cyber Club
Northwood High School
1999 – 2003

#certifications

Computer
  • CompTIA A+ ce Certified
  • PCPro Certified
  • Technical Competency Area in Web Design — BPCC
Udemy
  • Master Microsoft PowerShell
  • PowerShell for Active Directory Administrators
  • IT Troubleshooting Skill Training
  • IT Help Desk Professional
Amateur Radio
  • FCC License — Callsign: K5BSS  |  General Class
Locomotive
  • LocoMotive Air Brake — Wabtec
  • Dash 2 / GP 38 Static / GP 9 / SW 1200 Electrical — TTC
  • EMD Locomotive Engines — Technical Training Consultants

#contact

Email
justin@ki5bhv.com
Phone
(318) 564-1918
Location
3243 Cottonwood St.
Bossier City, LA 71111
GitHub
cerealkiller1918
LinkedIn
justin-frasier
Self-hosted Git
git.ki5bhv.com