358 lines
18 KiB
HTML
358 lines
18 KiB
HTML
<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="UTF-8" />
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<meta name="viewport" content="width=device-width, initial-scale=1.0" />
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<title>Justin Frasier | IT Support Analyst</title>
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<link rel="preconnect" href="https://fonts.googleapis.com">
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<link
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href="https://fonts.googleapis.com/css2?family=IBM+Plex+Mono:wght@300;400;500;600&family=IBM+Plex+Sans:wght@300;400;500&display=swap"
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rel="stylesheet">
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<link rel="stylesheet" href="css/style.css">
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</head>
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<body>
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<div class="layout">
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<!-- ── Sidebar ── -->
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<aside>
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<img class="profile-photo" src="https://ki5bhv.com/photo/justin1.jpg" alt="Justin Frasier"
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onerror="this.style.display='none'">
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<div class="profile-name">Justin Frasier</div>
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<div class="profile-title">IT Support Analyst</div>
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<div class="profile-loc">📍 Bossier City, LA</div>
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<hr class="divider">
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<nav>
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<a href="#about" class="active"><span class="dot"></span>about</a>
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<a href="#experience"><span class="dot"></span>experience</a>
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<a href="#skills"><span class="dot"></span>technical skills</a>
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<a href="#education"><span class="dot"></span>education</a>
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<a href="#certifications"><span class="dot"></span>certifications</a>
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<a href="#contact"><span class="dot"></span>contact</a>
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</nav>
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<div class="socials">
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<a href="https://github.com/cerealkiller1918" target="_blank" rel="noopener noreferrer">github</a>
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<a href="https://www.linkedin.com/in/justin-frasier-bb29b8a9" target="_blank"
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rel="noopener noreferrer">linkedin</a>
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<a href="https://git.ki5bhv.com/justin" target="_blank" rel="noopener noreferrer">gitea</a>
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<a href="https://twitter.com/Cerealkiller191" target="_blank" rel="noopener noreferrer">twitter</a>
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<a href="https://www.facebook.com/cerealkiller1918" target="_blank" rel="noopener noreferrer">facebook</a>
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<a href="Justin_Frasier_Resume.pdf" target="_blank" rel="noopener noreferrer">resume</a>
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</div>
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</aside>
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<!-- ── Main ── -->
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<main>
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<!-- About -->
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<section id="about">
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<div class="prompt"><span>~/k5bss</span> $ whoami</div>
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<h1>Justin<br>Frasier<span class="cursor"></span></h1>
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<p class="hero-sub">
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<strong>IT Support Analyst</strong> with a background in computer systems, infrastructure, and security.
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CompTIA A+ certified with hands-on experience in <strong>Azure Active Directory</strong>,
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Windows Server, networking, and self-hosted services.
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Amateur radio operator <strong>(K5BSS — General Class)</strong>.
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</p>
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<div class="tags">
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<span class="tag accent">CompTIA A+</span>
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<span class="tag accent">PCPro Certified</span>
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<span class="tag blue">Azure AD</span>
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<span class="tag blue">Docker</span>
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<span class="tag blue">Proxmox VE</span>
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<span class="tag blue">Web Design</span>
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<span class="tag">Self-hosted Infrastructure</span>
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<span class="tag">FCC K5BSS</span>
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</div>
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</section>
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<!-- Experience -->
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<section id="experience">
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<h2><span class="hash">#</span>experience</h2>
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<div class="exp-item">
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<div class="exp-role">IT Support Analyst</div>
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<div class="exp-company">Margaritaville Resort & Casino</div>
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<div class="exp-meta">Mar 2023 — Present · Bossier City, LA</div>
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<ul class="exp-list">
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<li>Deliver Tier 1 & Tier 2 support across a large-scale resort and casino environment, resolving
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hardware, software, and network issues to minimize downtime.</li>
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<li>Deploy and maintain Windows 10/11 workstations and Windows Server environments; manage Active Directory
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and Azure AD — user provisioning, group policy, and access controls.</li>
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<li>Troubleshoot wired and wireless connectivity issues; install and terminate network cabling across patch
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panels and keystones.</li>
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<li>Repair and replace hardware components (RAM, HDD/SSD, power supplies, motherboards, peripherals);
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administer Office 365 and provide mobile device support.</li>
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<li>Manage the full help desk ticket lifecycle, author troubleshooting documentation, and lead
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cross-functional IT projects from scoping through delivery.</li>
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<li>Maintain IT asset inventory and coordinate equipment moves, ensuring business continuity and audit
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readiness.</li>
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</ul>
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</div>
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<div class="exp-item">
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<div class="exp-role">Security Supervisor</div>
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<div class="exp-company">Boomtown Casino & Hotel</div>
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<div class="exp-meta">Nov 2017 — Mar 2023 · Bossier City, LA</div>
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<ul class="exp-list">
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<li>Supervised facility-wide security operations, ensuring the safety of hundreds of guests and employees
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daily while serving as the primary point of contact for guests and staff.</li>
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<li>Conducted foot and vehicle patrols; monitored a multi-camera CCTV network and alarm systems to
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proactively identify risks and coordinate rapid incident response.</li>
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<li>Applied crisis management and de-escalation techniques to resolve high-pressure situations with minimal
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operational disruption.</li>
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<li>Trained and mentored security personnel on protocols, emergency response, and customer interaction
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standards.</li>
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</ul>
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</div>
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<div class="exp-item">
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<div class="exp-role">Software Development Intern</div>
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<div class="exp-company">xententLABS</div>
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<div class="exp-meta">Jan 2016 — May 2016 · Bossier City, LA</div>
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<ul class="exp-list">
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<li>Participated in full-cycle Agile development — sprint planning, stand-ups, and iterative releases —
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while managing source code repositories using version control best practices.</li>
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<li>Engineered cross-platform software solutions and collaborated on relational database design, applying
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normalization principles and optimized query structures.</li>
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<li>Developed test cases and executed functional tests, tracking defects through resolution to ensure
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stable, production-ready releases.</li>
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</ul>
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</div>
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</section>
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<!-- Skills -->
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<section id="skills">
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<h2><span class="hash">#</span>technical skills</h2>
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<div class="skills-subheading">Languages</div>
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<div class="skills-grid">
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<div class="skill-cell"><span class="skill-icon">▸</span>Python</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Java</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>C# / .NET</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>C++</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>C</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>JavaScript</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Node.js</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>HTML5 / CSS3</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Rust</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>SQL</div>
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</div>
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<div class="skills-subheading">Operating Systems</div>
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<div class="skills-grid">
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<div class="skill-cell"><span class="skill-icon">▸</span>Linux (Arch, Ubuntu)</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Windows Server</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Windows 10/11</div>
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</div>
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<div class="skills-subheading">Hardware</div>
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<div class="skills-grid">
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<div class="skill-cell"><span class="skill-icon">▸</span>RAM</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>HDD/SSD</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Power Supplies</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Motherboards</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Peripherals</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Printers</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Laptop</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Desktops</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Component Diagnostics</div>
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</div>
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<div class="skills-subheading">Tools & Platforms</div>
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<div class="skills-grid">
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<div class="skill-cell"><span class="skill-icon">▸</span>Active Directory</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Azure AD</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Office 365</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Mobile Device Support</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Printer Support</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>System Imaging & Deployment</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Docker</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Proxmox VE</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>VSphere</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Git</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Help Desk Ticketing Systems</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>PDQ Deploy</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>PDQ Inventory</div>
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</div>
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<div class="skills-subheading">Development IDEs</div>
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<div class="skills-grid">
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<div class="skill-cell"><span class="skill-icon">▸</span>Vim</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>NeoVim</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>IntelliJ</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Visual Studio</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>VS Code</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Google Antigravity</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Unity</div>
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</div>
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<div class="skills-subheading">Networking</div>
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<div class="skills-grid">
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<div class="skill-cell"><span class="skill-icon">▸</span>TCP/IP</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>DNS</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>DHCP</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>IP Addressing</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Wire & Wireless Connectivity</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Patch panels</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Keystones</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Switch Management</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Troubleshooting</div>
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</div>
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<div class="skills-subheading">IT Support</div>
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<div class="skills-grid">
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<div class="skill-cell"><span class="skill-icon">▸</span>Customer Service</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Issue Escalation</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Asset Tracking</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Equipment Moves</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>End-User Training</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Technical Documentation</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>De-escalation</div>
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</div>
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<div class="skills-subheading">Security</div>
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<div class="skills-grid">
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<div class="skill-cell"><span class="skill-icon">▸</span>Corporate Security</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>CCTV</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Physical Security</div>
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<div class="skill-cell"><span class="skill-icon">▸</span>Crisis Management</div>
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</div>
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</section>
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<!-- Education -->
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<section id="education">
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<h2><span class="hash">#</span>education</h2>
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<div class="edu-card">
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<div class="edu-school">Bossier Parish Community College</div>
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<div class="edu-degree">A.A.S. Cyber Technology — Programmer-Analyst</div>
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<div class="edu-meta">2013 – 2016</div>
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<span class="edu-honor">Dean's List & Chancellor's List</span>
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<div class="tags" style="margin-top:0.8rem;">
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<span class="tag">C++ / Java / C#</span>
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<span class="tag">Web Design</span>
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<span class="tag">Database Coding</span>
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<span class="tag">Web App Dev</span>
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<span class="tag">Cyber Internship</span>
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<span class="tag">Phi Theta Kappa</span>
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<span class="tag">Cyber Club</span>
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</div>
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</div>
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<div class="edu-card">
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<div class="edu-school">Northwood High School</div>
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<div class="edu-meta">1999 – 2003</div>
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</div>
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</section>
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<!-- Certifications -->
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<section id="certifications">
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<h2><span class="hash">#</span>certifications</h2>
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<div class="cert-group">
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<div class="cert-group-title">Computer</div>
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<ul class="cert-list">
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<li>CompTIA A+ ce Certified</li>
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<li>PCPro Certified</li>
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<li>Technical Competency Area in Web Design — BPCC</li>
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</ul>
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</div>
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<div class="cert-group">
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<div class="cert-group-title">Udemy</div>
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<ul class="cert-list">
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<li>Master Microsoft PowerShell</li>
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<li>PowerShell for Active Directory Administrators</li>
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<li>IT Troubleshooting Skill Training</li>
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<li>IT Help Desk Professional</li>
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</ul>
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</div>
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<div class="cert-group">
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<div class="cert-group-title">Amateur Radio</div>
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<ul class="cert-list">
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<li>FCC License — Callsign: K5BSS | General Class</li>
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</ul>
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</div>
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<div class="cert-group">
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<div class="cert-group-title">Locomotive</div>
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<ul class="cert-list">
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<li>LocoMotive Air Brake — Wabtec</li>
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<li>Dash 2 / GP 38 Static / GP 9 / SW 1200 Electrical — TTC</li>
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<li>EMD Locomotive Engines — Technical Training Consultants</li>
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</ul>
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</div>
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</section>
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<!-- Contact -->
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<section id="contact">
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<h2><span class="hash">#</span>contact</h2>
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<div class="contact-grid">
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<div class="contact-item">
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<div class="contact-label">Email</div>
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<div class="contact-val"><a href="mailto:justin@ki5bhv.com">justin@ki5bhv.com</a></div>
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</div>
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<div class="contact-item">
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<div class="contact-label">Phone</div>
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<div class="contact-val"><a href="tel:13185641918">(318) 564-1918</a></div>
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</div>
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<div class="contact-item">
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<div class="contact-label">Location</div>
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<div class="contact-val">3243 Cottonwood St.<br>Bossier City, LA 71111</div>
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</div>
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<div class="contact-item">
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<div class="contact-label">GitHub</div>
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<div class="contact-val"><a href="https://github.com/cerealkiller1918" target="_blank"
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rel="noopener noreferrer">cerealkiller1918</a>
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</div>
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</div>
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<div class="contact-item">
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<div class="contact-label">LinkedIn</div>
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<div class="contact-val"><a href="https://www.linkedin.com/in/justin-frasier-bb29b8a9" target="_blank"
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rel="noopener noreferrer">justin-frasier</a></div>
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</div>
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<div class="contact-item">
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<div class="contact-label">Self-hosted Git</div>
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<div class="contact-val"><a href="https://git.ki5bhv.com/justin" target="_blank"
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rel="noopener noreferrer">git.ki5bhv.com</a></div>
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</div>
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</div>
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</section>
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<footer>
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<span style="color:var(--accent)">$</span> site built by Justin Frasier · k5bss.com ·
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2026
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</footer>
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</main>
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</div>
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<script>
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// Highlight active nav link on scroll
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const sections = document.querySelectorAll('section[id]');
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const links = document.querySelectorAll('nav a');
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const observer = new IntersectionObserver(entries => {
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||
entries.forEach(e => {
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if (e.isIntersecting) {
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links.forEach(l => l.classList.remove('active'));
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const active = document.querySelector(`nav a[href="#${e.target.id}"]`);
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if (active) active.classList.add('active');
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}
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});
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}, { threshold: 0.3 });
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sections.forEach(s => observer.observe(s));
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</script>
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</body>
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</html> |